Every channel.
One AI front office.
Phone, website chat, text, and email — answered by one AI that knows your business, with every conversation in one dashboard.
Channels
Meet customers where they already are
Some customers call. Some text. Some are on your website at 11 PM. Answering Agent answers all of them — accurately, instantly, and in the tone you approve.
Answering Agent
Forms
Website form and quote-request handling is coming soon. Submissions will flow into the same dashboard conversations and follow-up tasks as every other channel.
One engine
Channels are doorways. The front office behind them is one system.
Adding a channel in Answering Agent is a setting, not a new product. Everything your AI already knows about your business carries over instantly.
One knowledge base
Update your hours, pricing, memberships, or policies once. Every channel answers from the same approved information — no separate chatbot scripts or canned email replies to maintain.
One set of integrations
Connect your POS or CRM once and every channel can use it. The same account lookup that works on a phone call works in website chat.
One dashboard
Calls, chats, texts, and emails land in the same conversation view, with transcripts, summaries, and quality scores side by side.
One follow-up system
When any conversation needs a human, it becomes a task with full context. Your team works one queue instead of four inboxes.
| Channel | Best for | How the AI behaves |
|---|---|---|
| Phone | Urgent questions, memberships, cancellations | Live voice conversations with real-time account lookups and human transfer |
| Website chat | High-intent visitors deciding on your site | Text or voice chat with confirmed account actions in the widget |
| Text / SMS | Quick questions and follow-ups on the go | Short, natural text replies that pause when your team takes over |
| Longer requests and support threads | Complete written replies; account changes route to your team as tasks |
Hear it yourself
Call our AI right now
(720) 707-3312It answers day and night. Ask it anything a customer would.
Adopt one channel at a time
You do not have to change how your whole business communicates in one day. Most customers expand channel by channel as results show up.
- 1
Start with the phone
Most teams launch with AI phone answering — it is where the most revenue leaks today. Go live in days, watch the calls in your dashboard.
- 2
Turn on chat and texting
Once the AI has your business knowledge, website chat and AI texting are settings you enable, not projects. Same answers, more doorways.
- 3
Add email and beyond
Bring your support inbox in, and let the same system answer, triage, and create follow-up work. Forms are next on the roadmap.
Frequently asked questions
Which customer channels does Answering Agent support?
Answering Agent handles phone calls, website chat, text messages (SMS), and email today, with website forms coming soon. Every channel uses the same AI engine, business knowledge, and integrations, and every conversation lands in one dashboard.
Do all channels give the same answers?
Yes. Phone, chat, SMS, and email all read from the same approved business knowledge and the same integrations. Update your hours or pricing once and every channel answers correctly.
Do we have to adopt every channel at once?
No. Most businesses start with AI phone answering, then turn on website chat, texting, and email as they see results. Each channel is a setting you enable, not a separate product to buy and configure.
Is Answering Agent only for car washes?
Car washes are where Answering Agent started and where it is most proven — 350+ locations use it today. The same AI front office works for local service businesses with high call volume, memberships or recurring services, and customers who expect fast answers.
One AI front office for your whole business
Start with the channel that hurts most. Expand when you see the results.