Chris Sevilleja
Co-founder
Chris is the engineer who wrote the first line of Answering Agent in November 2024. He still builds the product.
About Answering Agent
Answering Agent is an AI front office that answers calls, texts, website chats, and emails for car washes and local service businesses.
- conversations handledLifetime, every channel
- locations coveredDeployments and partner reach
- of targeted offers get a yesAcross 36,000+ offers pitched
What Answering Agent does
One AI, trained on your business, working every channel your customers already use.
AI phone answering
Answers calls 24/7, nights and weekends included, using your approved prices, hours, and policies. Callers get a real answer or a finished request, and your staff stay on the floor instead of on the phone.
AI website chat
A chat widget on your site that answers from the same business knowledge as the phone line. It can look up an account and confirm a change with the customer before it makes it.
AI texting
Replies to customer texts in seconds with the same answers as the phone line. Your team can take over any thread, and the AI steps back.
AI email
Writes complete replies to your support inbox instead of letting mail pile up. Anything that needs a person becomes a task with the full thread attached.
Forms
Shareable and embeddable forms for quote requests, damage claims, and job details. Each response matches or creates a contact and turns actionable requests into follow-up tasks.
Membership actions in your POS
Looks up a member, upgrades or downgrades a plan, updates a plate, pauses, or cancels after an explicit yes. Retention offers are pitched before the cancel, so saves happen during the call.
What makes Answering Agent different
It finishes the request, not just the message
Answering Agent integrates with Sonny’s CarWash Controls, NXT Wash, AMP, WashAssist, Washify, and OptSpot, so it can look up and change a real membership during the call where the POS supports it. A message-taking service leaves that change for your staff to make later.
Flat per-location pricing
Plans start at $249/month per location and are quoted as one flat monthly number, with unlimited-call plans available. Answering Agent never bills per conversation, per resolution, or in credits.
Month-to-month, cancel anytime
No annual lock-in. There is a one-time onboarding fee for setup, integrations, and training, and after that you stay because it works.
One AI across every channel
Phone, website chat, texting, and email answer from one knowledge base, and form responses land in the same dashboard. Update your hours once and every channel answers correctly, with no second vendor to keep in sync.
Offers callers actually accept
39% of targeted offers get a yes, measured across 36,000+ offers pitched in production calls. The AI pitches the offer that fits the caller instead of reading the same script to everyone.
Who uses Answering Agent
- Express exterior and full-service car washes selling unlimited memberships
- Multi-site car wash operators who need the same answer at every location
- Quick lubes, oil change, tire, and auto detailing shops
- Gyms, athletic clubs, climbing gyms, swim schools, and pickleball clubs
- Self storage and property management teams with after-hours calls
- Salons, med spas, dog daycares, and other appointment-driven local businesses
“It promotes our special offers and even signs customers up for our text club, following up instantly with links, something a traditional service can’t match.”
The team behind Answering Agent
Calls answered, December 2024
Answering Agent answered its first 27 calls in December 2024, for car washes whose phones rang all day with the same membership questions. Texting, website chat, email, and forms followed, and the same small team still builds, supports, and sells the product directly.
Aden Cesmat
Co-founder
Many car wash operators already know Aden from Air Freshener Marketing. He runs most first demos himself, so owners talk to a founder before they ever sign.
Jacob
Samuel
- Only known photo
Erick
Dany
Founders, engineers, and customer support. Follow along on X @answeringagent.
How Answering Agent works
Setup is done with you, not handed to you.
- 1
A 20-minute demo with a co-founder
Over Google Meet, with no sales deck. You hear the AI handle your real scenarios and leave with a flat monthly quote, usually the same day.
- 2
We build your AI with you
We configure your pricing, packages, promotions, and business rules by hand, then connect your POS so the AI works from live account data.
- 3
14 days of call-by-call tuning
We review conversations with you during the first two weeks, refine answers, and tighten the offers that convert.
- 4
Ongoing support in one dashboard
Every conversation, summary, and follow-up task lands in one dashboard for your team. Support runs by email, with priority support and a dedicated success manager on larger plans.
Want to hear it first? Call the AI at 720-707-3312 or email support@answeringagent.com.
Key facts
- Company name
- Answering Agent, Inc.
- Type
- AI front office software (SaaS)
- Founded
- 2024
- Founders
- Chris Sevilleja and Aden Cesmat
- Website
- answeringagent.com
- Core offering
- AI that answers phone calls, website chat, texts, and email 24/7 and completes approved customer actions
- Pricing
- From $249/month per location; multi-location and multi-channel plans quoted flat
- Contract terms
- Month-to-month, cancel anytime; one-time onboarding fee
- Services
- AI phone answering, AI website chat, AI texting, AI email, Forms
- Integrations
- Sonny’s CarWash Controls, NXT Wash, AMP, WashAssist, Washify, OptSpot
- Communication
- Email support at support@answeringagent.com; priority support and a dedicated success manager on larger plans
- Notable clients
- Jacksons Car Wash, Buckeye Superwash, Lonestar Carwash, Waves Car Wash
- Conversations handled
- 275,000+
- Locations covered
- 300+
- Social
- x.com/answeringagent
Frequently asked questions
What is Answering Agent?
Answering Agent is an AI front office for car washes and local service businesses. It answers calls, texts, website chats, and emails 24/7 from your approved business information, takes approved actions like membership changes, and sends everything else to your team as a task.
Who founded Answering Agent?
Chris Sevilleja and Aden Cesmat founded Answering Agent in 2024. Chris builds the product; Aden runs most first demos with operators.
Is Answering Agent only for car washes?
No. Car washes are where it started and where it is most proven, with 300+ locations covered. Gyms, quick lubes, self storage, salons, and other local businesses with busy phones use the same AI front office.
How much does Answering Agent cost?
Plans start at $249/month per location. Unlimited-call plans, extra channels, and multi-location groups get one flat monthly quote, and Answering Agent never bills per conversation, per resolution, or in credits.
Is there a long-term contract?
No. Plans are month-to-month and you can cancel anytime. A one-time onboarding fee covers setup, integrations, and training the AI on your business.
How do I get in touch?
Book a 20-minute demo with a co-founder, call the live AI demo line at 720-707-3312, or email support@answeringagent.com.
Last updated: September 22, 2026
Meet the people behind the AI
Book 20 minutes with a co-founder. Bring your hours, prices, and the questions your customers actually ask.
✓Month-to-month
✓Live POS integrations
✓Phone, text, chat, and email in one dashboard