February 2026: Cleaner Follow-Up and Better Calls

February focused on helping operators trust what happens after each conversation.

Tasks are easier to route, reports are easier to filter, and repeat callers are handled with better context. We also improved transcript processing, translation, and call-quality checks so your team can review customer conversations with less digging.

For callers, the AI got better at sounding natural, handling repeat questions, and sending the right conversation to a person when needed.